Please contact us with any questions you have by emailing CustomerService@KeviaStyle.com.

Items and shipping are charged to your credit card at the time of purchase. If an item is on back order, you will be notified of the shipping date and you will not be charged until the item ships.

We do our best to ensure all items available for purchase online are currently in stock. If you are unable to locate an item online, it is probably out of stock. Out of stock items are usually available within 5-6 weeks. In the chance you order an item, which is out of stock, you will not be billed for it unless you select the ship back orders later box during your check out process. We will contact you when the item is back in stock. Actual shipping costs will be applied upon your confirmation and us shipping the back ordered item to you.

We offer carefully selected items for our retail customers. If you would like to see more, visit a local retailer that carries Kevia Style jewelry, or use a search engine for Kevia Style jewelry online.

You can expect your jewelry to be shipped 2-3 days after you order. If an item is out of stock, we will provide a revised delivery date at the time of order or contact you with a revised delivery date after you place your order. During the month of December, if an item must be shipped in less than ten business days, contact us prior to ordering about holiday delivery timelines.

Shipping charges are calculated at the time the order is made. Our standard shipping method is via USPS ground service. USPS shipping charges are determined by the weight of your total order. Most jewelry orders cost between $5-15 to ship.

We do our best to ensure all items available for purchase online are currently in stock. If you are unable to locate an item online, it is probably out of stock. Out of stock items are usually available within 5-6 weeks. In the chance you order an item, which is out of stock, you will not be billed for it unless you select the ship back orders later box during your check out process. We will contact you when the item is back in stock. Actual shipping costs will be applied upon your confirmation and us shipping the back ordered item to you.

Kevia accepts items for exchange or return, if the item is returned in new and re-saleable condition, within 30 days from the delivery date of your order. Exchanges will be subject to shipping charges. Once your return is processed, a credit will be issued for the merchandise amount only. We cannot refund shipping charges on return items. We only accept returns for items that were purchased directly from Kevia, LLC. If you purchased an item from a retailer please contact the retailer regarding their return policy.

Please contact us with any questions you have by emailing CustomerService@KeviaStyle.com.

Metal rings come in whole sizes (e.g.size 6) and half sizes (e.g.size 6.5) between US woman's size 4 and size 10. Wood rings come in whole sizes only. Because our rings are handmade there are slight variations in sizing. We can only guarantee sizing to whole sizes, so rings may be a ¼ size smaller or larger if you order a half size. If your ring arrives and it is ½ or greater size off, we will replace it with another ring. Please emailCustomerService@KeviaStyle.comand ask for a Return Authorization Number if you have concerns about ring size.

Kevia Style does not size rings individually. Our 22k gold and 18k rose gold vermeil rings cannot be sized unless they are replated after sizing. If you choose to have your ring sized by a jeweler, please confirm that the jeweler doing the sizing canreplateyour ring. Sterling silver rings can be sized by a jeweler of your choice, but you should make sure the jeweler can replicate any texture added to the ring in the resized area.

If you’re unsure of your ring size, visit http://www.ringsizes.co/ and follow their instructions. 

Our brand's name comes from our founder, Kevia Jeffrey-West. Meaning "beautiful child", the name is pronounced "Key-vee-ah."